How to Order

Payment
We accept Amazon Pay, PayPal and major credit cards. Payments must be received within 48 hours of purchase.
Return
We offer a 30 day return policy. If you receive broken or damaged items, please contact us and we’ll ship replacements or refund your order in full once you have provided proof of the damaged items. If you no longer want the item for any reason, please contact us before a return can be processed and accepted. Merchandise can be returned for a refund within 30 days. We will refund the full amount of the product price (excluding shipping) as long as the items are received in original condition within 30 days of the original order date.
Note: Customer returns for non-damaged goods that received free shipping are subject to a $29.99 restocking fee. For any lost or damaged items, we will refund the full purchase price once proof is provided of the damage or 30 days have passed. Please contact us with any questions.
Feedback
We take pride in the growing number of positive reviews and feedback from satisfied and loyal customers. We strive to make your shopping experience a fun and positive one, therefore when the transaction is completed, we ask that you please take the minute to leave us positive feedback. If for any reason, you are not satisfied with your purchase or how your transaction was handled, we would like the opportunity to correct any issues that might have arisen.
Contact us
If you have any questions, or please feel free to contact us through Contact US or send us email through support@vivtennis.com. We normally return emails within 24 hours.